Client Aura provides excellent IT services for your needs
Software Solutions ( custom application development )
We create solutions to raise your organisation. If you need a software product, we analyse your
problem and create the right solution. Client Aura's development team is loaded with experience,
enthusiasm and creativity. We design and build elegant software solutions and web applications
that are effective and a pleasure to use. Sky is the limit.
Software Consultancy
We carry our expertise into your team. Our programmers are multi-skilled, bringing years of
development experience in a range of coding languages and platforms with full project lifecycle
expertise. Their ability to make the right technical decisions at the right times and setting
the highest internal standards means we are a technical partner to trust.
Sitecore Consultancy
Our certificated experts creates your online presence platform.
bpm.ist, operations driving and tracking system :
Customer Surveying, Satisfaction Measuring and Reporting Software:
It enables you to know what exactly your customers think about your company, your products and your services.
If your customers are happy with you, they continue with you. If they are not, you are likely to lose them. Competition is hard. In order to win this competition you must know your weaknesses and eliminate them immediately.
Please contact us for details and demo account.
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Scenario 1
1 - John the seller asks Jane the customer to submit the survey
2 - Jane submits the survey
3 - John analyses the results
4 - John decides what to change and he finds the way to make customers happy
Scenario 2
1 - Marry the project manager asks Mark the client to submit the survey
2 - Mark submits the survey
3 - Marry and team analyse the results
4 - They decide what to change and she finds the way to make clients happy
You can view the trend about every product or service you provide. In this graph, it is clearly seen that satisfaction level has dropped significantly for Beko b970 Refrigerator product. This is a sign that customers might not prefer this company or product again. The company owner might ask customers who gave negative feedback what they do not like about the product.
NPS graph shows how your customers promote your company to friends or colleagues. This is a very suitable indicator about how your customers like your company. In this graph, it is seen that there is a big drop on recommendation score. There is no company willing to have this kind of graph. But if it is the case, having an alert about that is an important value for a company.
You can view least liked products ( or services ) with this report. If a product or service is very profitable and not liked, it is an alert. It is an indicator to correct the the problems making customers unhappy. Or, you may decide not to provide a product if it is not profitable and not likable.
With this report, you can reach unhappy customers and learn why they are not satisfied about products or services they paid for. Contacting this kind of customers and making them satisfied is a very big opportunity to stop negative word of mouth.
This graph shows average satisfaction by employees. Even if it is not the only indicator about employee performance, it can be a supporting evidence for performance calculations.
This graph shows information about customer satisfaction by branches.
100 survey per month
300 survey per month
Product Satisfaction Report
Least Liked Products Report
Net Promoter Score
Unhappy Customers Report
1000 survey per month
Product Satisfaction Report
Least Liked Products Report
Net Promoter Score
Unhappy Customers Report
Employee Reports
Unlimited surveys
Product Satisfaction Report
Least Liked Products Report
Net Promoter Score
Unhappy Customers Report
Employee Reports
Branch Reports
We are an information technology company which provides excellent solutions for your organisation.
We have an experienced crew and specialised about:
Technologies we can provide consultancy:
Client Aura (2021)
